I had a flat tire and thought it would need to be replaced. Alekos, who greeted me and wrote up my service, assured me they will evaluate the flat for repair first. Although nether one of us was hopeful given what we observed initially. When I picked up my car, OM simply patched the tire and helped me avoid the larger expense of a replacement. Also, Alekos and Ernesto were extremely professional and courteous. This level of service and professionalism is what I have always encountered each time at OM.